Shipping Policies

Shipping & Delivery

Thank you for shopping with OBS Billet. We want you to know what to expect between placing your order and receiving your parts.

Order Processing & Dispatch

Our current shipping policy is to dispatch orders within 7 business days of receiving the order. Some billet parts require additional manufacturing or finishing time. If an item cannot be shipped within that period, we will contact you about the delay and offer you the choice to wait until the item is available or receive a refund, in accordance with our Shipping Policy.

Once your order has shipped, we will email you a shipping confirmation and tracking details when tracking is available.

Shipping Rates & Methods

The available shipping methods, delivery charges, and any free-shipping offers are calculated at checkout. Costs vary with the items in your order, delivery address, and eligible shipping service. Oversized products and merchandise fulfilled by our partners may have different shipping options or rates.

Delivery transit time begins after your parcel is dispatched. Carrier delivery estimates are not guaranteed and may be affected by weather, service disruptions, or other circumstances outside our control.

United States Orders & Free Shipping

FREE SHIPPING ON ORDERS OVER $75 — CONTIGUOUS UNITED STATES ONLY. This offer applies to qualifying orders delivered within the lower 48 states. Alaska, Hawaii, and U.S. territories are not included in this free-shipping offer.

For orders that do not qualify for this offer, available shipping methods and charges are displayed at checkout. Please check the shipping options shown for your order before completing payment.

International Orders

International shipping availability, methods, and rates depend on your destination and the products ordered. The applicable options are shown at checkout. Additional customs duties, import taxes, brokerage charges, or other destination-country fees may apply and are generally the recipient's responsibility unless your checkout terms expressly say otherwise.

Customs inspections and clearance may cause additional transit delays. For a shipping question or a destination that is not available at checkout, email sales@obsbillet.com with your country and the products you wish to order.

Need Expedited Shipping?

If you need an order urgently, contact us before placing your order with the products and delivery ZIP code or country. We can confirm whether an expedited option is available and provide the applicable charge.

Damaged Shipments

If your parcel arrives damaged, contact sales@obsbillet.com as soon as possible, ideally within 48 hours of delivery. Include your order number and photographs of the item and packaging so we can investigate and help resolve the issue.

Problems With a Product?

If an item appears defective or something is missing, email us with your order number and a description of the problem. We will review the details and work with you on the next steps.

Returns & Exchanges

For returns or exchanges, review our Return & Refund Policy and use the Return & Exchange Form.

Questions? Contact sales@obsbillet.com.